Billing Terms and Conditions
This page explains how billing and payment processing work for all purchases made with Arlovi.
1. Accepted Payment Methods
For your convenience, we accept the following secure payment options:
- American Express
- Diners Club
- Mastercard
- Visa
All transactions are processed in United States Dollars (USD).
2. Payment Terms
- Full Payment Required: Payment must be completed in full at the time of purchase.
- Order Confirmation: Orders are confirmed only after payment has been successfully authorized and received.
- Failed Transactions: If a payment is declined or cannot be processed, the order will not be completed and may be automatically canceled.
3. Pricing and Charges
- Currency: All prices displayed on our website are in USD.
- Price Updates: We reserve the right to change product pricing at any time without prior notice.
- Final Amount: The total amount charged will be the price displayed at checkout at the time your order is confirmed.
4. Security and Data Protection
- Secure Transactions: We use SSL encryption and trusted payment gateways to safeguard your personal and financial information.
- Card Information: We do not store your full credit or debit card details on our systems.
5. Refunds and Disputes
- Refund Policy: Refunds are handled in accordance with our Return & Refund Policy.
- Billing Issues: If you experience any billing concerns, please contact us at support@arlovi.com before initiating a chargeback. We reserve the right to challenge any disputes that we believe are invalid.
6. Fraud Prevention
- Order Review: To protect our customers and business, we may review and cancel orders that appear suspicious or fraudulent.
- Verification Requests: Additional identity or payment verification may be required for certain transactions, especially high-value orders.
7. Contact Information
If you have any questions regarding these billing terms, please contact us:
Arlovi
Address: 1804 Wilson Ave, Youngstown, OH 44506, USA
Email: support@arlovi.com
Phone: +13302729356
Customer Support Hours:
9:00 AM – 5:00 PM EST, Monday – Friday, except weekends.
We aim to respond to emails within 24 hours during our regular business hours.