Shipping policy
At Arlovi, we're all about making shopping easy. So, we're happy to say that we offer free shipping on every order, no matter where you are in the United States.
1. Shipping Coverage
We only ship things inside the United States, so if you're somewhere else, this policy doesn't apply to you. Right now, we can't send orders to other countries.
2. Delivery Timeframes
We're working hard to get your order to you as quickly as possible. Take a look at our estimated delivery times below to get an idea of when you can expect to receive your order:
- Order Cut-Off Time: Orders placed after 5:00 PM EST will be processed on the next business day.
- Processing Time: Orders are prepared within 1–2 business days (Monday through Friday).
- Transit Time: Delivery typically takes 2–3 business days after shipment (Monday through Friday).
- Estimated Delivery Time: Most orders arrive within 3–5 business days from the purchase date (Monday through Friday).
- Shipping Cost: Free
Once your order is processed, it will be handed over to our shipping partners for delivery.
3. Shipping Fees
We provide free shipping on all orders, with no minimum purchase required.
4. Shipping Partners
We partner with trusted shipping partners such as USPS and UPS to ensure dependable delivery.
5. Shipping Restrictions
- International Shipping: Not available at this time
- PO Boxes: We currently do not ship to PO Box addresses
6. Order Tracking
When we ship your order, you'll get an email with a tracking number. This lets you keep an eye on your shipment as it moves. You can check on your order's progress on our tracking page, where you can see exactly where it is and when it's expected to arrive.
7. Lost or Delayed Packages
If your order is delayed, damaged, or appears to be lost in transit, please contact our support team as soon as possible. We will investigate the issue and work toward a resolution promptly.
8. Contact Information
If you have any questions regarding this Shipping Policy, please visit our FAQs page or contact us directly:
Arlovi
Address: 1804 Wilson Ave, Youngstown, OH 44506, USA
Email: support@arlovi.com
Phone: +13302729356
Customer Support Hours:
9:00 AM – 5:00 PM EST, Monday – Friday, except weekends.
We aim to respond to emails within 24 hours during our regular business hours.