Terms of service
When you use our website or buy something from us, you're agreeing to follow some rules. We've written these rules down in our Terms of Service, which we'll refer to as "Terms" for short. Arlovi, that's us, is providing you with access to our website, products, and services. So, by visiting our site or making a purchase, you're saying yes to these Terms and also to our Privacy Policy. We want to make sure you understand what you're getting into, so we've laid it all out here.
Overview
We provide our website and services as they are, without any promises that they will always work perfectly. Sometimes you might experience interruptions or errors, but we'll do our best to get things running smoothly. These rules apply to everyone who uses our site, whether you're a customer, just browsing, a vendor, or someone who contributes to our content. If you don't like these terms, it's best if you stop using our services. We want to make sure everyone has a good experience, so we need everyone to be on the same page. By using our site, you're agreeing to follow these rules, so please take a look and make sure you're comfortable with them.
1. Online Store Terms
When you use our services, you're telling us that you're 18 or older, or that you've got permission from a parent or guardian to do so. You're also promising not to use our stuff for anything that's against the law or not allowed. If you break these rules, we might have to stop you from using our services, at least for a little while, or maybe even for good.
2. General Conditions
We can stop serving someone at any time, for any reason. If you send us stuff through our website, others might see it, so don't share private things. When you pay us, your transaction is locked and protected so it can't be seen by others.
3. Accuracy of Information
We try to make sure everything on our website is correct and up to date, but we can't promise that all the information is complete, reliable, or current. The information we provide is for general use only and it might change without us telling you.
4. Changes to Services and Pricing
Things like prices, promotions, and whether a product is available can change suddenly, and we might not always let you know ahead of time. We also have the right to make changes to, stop, or cancel any part of our services whenever we want to.
5. Products and Services
Certain products or services may be available exclusively online and may have limited quantities. All purchases are subject to our Return & Refund Policy.
6. Billing and Account Information
We have the right to cancel or refuse any order if we think something fishy is going on or if the information you give us isn't accurate. It's your job to make sure your billing and account info is correct and up to date. If something doesn't add up, we might have to stop the order. We're just trying to protect ourselves and our customers from any potential fraud. So, please double-check your details to avoid any issues with your order.
7. Third-Party Links
When you're on our website, you might see links to other sites that aren't ours. We put these links there to make things easier for you. But here's the thing: we can't control what's on those other sites, so we're not responsible if something goes wrong. We don't check if the information on those sites is accurate, and we don't know how they handle privacy. If you decide to visit one of those sites, just remember that you're leaving our website and we're not liable for any problems that might come up.
8. User Comments and Submissions
When you give us your thoughts or ideas, we can use them however we want. If you send us something, you're giving us permission to use it, change it, and share it with others, anywhere in the world, without having to pay you. You promise not to send us anything that's against the law, mean, or hurtful. We want to make sure everyone has a good experience, so please be respectful and considerate when sharing your thoughts.
9. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
10. Errors and Corrections
We can change things if we find mistakes or if something is missing, and we can update information whenever we want without telling you first.
11. Prohibited Uses
When you use our website, you're making a promise to us. You're saying you won't use it for anything illegal or to break any rules. You also won't send us any bad stuff like viruses or malware that can hurt our site or others. We just want to make sure everyone can use our website safely and without any problems.
12. Disclaimer of Warranties and Limitation of Liability
We can't promise that our services will always work smoothly, be totally secure, or never have any problems. To be clear, we're not responsible for any issues that might come up when you use our services, and we won't be held liable for any damages that might happen as a result.
13. Indemnification
You agree to indemnify and hold harmless Arlovi and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
14. Severability
If a part of these rules is deemed invalid or can't be enforced, the rest of the rules will still be in effect.
15. Termination
We may suspend or terminate your access to our services at any time if you violate these Terms or applicable laws.
16. Entire Agreement
These Terms, along with any related policies, constitute the entire agreement between you and Arlovi regarding your use of our services.
17. Governing Law
These terms are controlled by the laws of Ohio in the United States. This means that if there's a problem, it will be handled according to the rules of Ohio.
18. Changes to These Terms
We might make some changes to these terms every now and then. If we do, we'll post the new version on our website. By keeping on using our site after the changes go live, you're basically saying you're okay with them.
Arlovi
Address: 1804 Wilson Ave, Youngstown, OH 44506, USA
Email: support@arlovi.com
Phone: +13302729356
Customer Support Hours:
9:00 AM – 5:00 PM EST, Monday – Friday, except weekends.
We aim to respond to emails within 24 hours during our regular business hours.